Nurse Clinicians will help to facilitate getting tests and follow-up
appointments scheduled under the direction and recommendations of the
cardiologist or NP, but they do not do the actual scheduling. The scheduling
of a test will be done by our diagnostic scheduling staff. If an appointment
is needed with the cardiologist or NP, the Doctors Scheduling Coordinator
(DSC) will assist you with this.
Your cardiologist may have you follow-up with a Nurse Practitioner
specializing in Heart Failure, Electrophysiology, Lipids, or for monitoring
medications or test results.
At Arkansas Cardiology, we try to simplify the preparation of your insurance
- Affordable Health Network
- Ambetter of Arkansas
- AMCO - AR Managed Care Org.
- Blue Cross Blue Shield
- Champus/Tricare/Foundation Health
- First Health
- First Source
- Health Advantage
- Medicare Advantage Plans
- St. Vincent PHO/PPO
- United Healthcare
- Other Commercial Insurance
Please call to verify any insurance provider that is not listed on the current
Visa , MasterCard, and checks are accepted for your convenience.
If you have any questions regarding insurance, please contact us locally at (501)
978-1950. You can call toll free within the state
of Arkansas at (844)
ask for Accounts Receivable when you call.
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Please read the following carefully. The payment policy
for Arkansas Cardiology, P.A. is as follows. All charges are expected
to be paid in full unless prior arrangements have been made.
- Initial Office Visits: Your initial
office visit charges will be filed at your request, but you will be expected
to pay your coinsurance and any deductible not met.
- Uninsured Patients: You
are required to pay a $300.00 fee-for-service at the time of visit. Payments
can come in the form of cash, check, or credit card.
- Co-pays: You
will be expected to pay your insurance co-pay every time you see the doctor. This
cannot be billed.
- Re-visits: We will file your insurance
for you on revisits, but you will also be expected to pay your coinsurance
and any deductible not met.
- Non-covered Charges: You will be responsible
for all non-covered charges (lab, procedures, etc.) not payable by your
- Questions: Please refer back to the receptionist
prior to being seen by the doctor if you have questions.
- Financial Services: Please
refer all inquiries regarding financial services to the Business Office.
- You may receive two statements, one from Arkansas Cardiology and one from Baptist Health.
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When a Arkansas Cardiology patient calls requesting to speak
to their physician, obtain test results or requires assistance with a cardiovascular
problem, the call will be transferred to your primary cardiologist’s Nurse
Clinician. The Nurse Clinician will review your problem or request, obtain
your record, and update your cardiologist. Our team endeavors to provide
prompt feedback to our patients. At times during the day, the Nurse Clinicians
may be away from their phones either working at the hospital or seeing patients
in the office. If your condition requires immediate assistance your call
will be transferred to the triage nurse. Otherwise, you may leave a message
on the Nurse Clinician’s voice mail. If your call is in regard to a potentially
life threatening emergency you should call 911.
Generally, most patients first see us at the request of their
primary care physician. Ongoing care will be arranged or specified at the
time of your visit with your cardiologist. If you have never been seen at
Arkansas Cardiology or have not been under the direct care of the cardiologist
for some time, you may be advised to first call your primary care provider
who has had the most recent opportunity to evaluate you and has your current
records. If your primary care physician feels that your condition requires
that you have a cardiology appointment, either your physician or one of their
care coordinators can facilitate an appointment with our scheduling department.
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The Nurse Clinician will facilitate getting the results of
tests ordered by your primary cardiologist to their attention for review.
Please allow two working days for test results to be available to your cardiologist.
The final report is routed to your primary care physician as well as to your
primary cardiologist’s Nurse Clinician. Your primary cardiologist must first
review tests before you are notified of the results. There could be some
delay in reporting results if your primary cardiologist is out of the office.
If your results are normal or stable you will receive a follow-up letter
stating your results in the mail within 2 weeks. Abnormal results will be
reviewed promptly with the cardiologist and the Nurse Clinician will call
and review your test results and the cardiologist’s follow-up recommendations.
If you have a test just prior to a scheduled office appointment with your
cardiologist, the test results will be reviewed in detail at the time of
appointment and you will not receive a letter or phone call.
If you call an Arkansas Cardiology Nurse Clinician for the
results of a test that your primary care physician ordered, you will be advised
to call your primary care physician’s office for the results.
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Patients must have been seen by an Arkansas Cardiology physician
or Nurse Practitioner within the past year for us to refill your medications.
Our staff only refills medications that we are actively managing. If you
require an appointment to qualify for a refill, our staff will assist you
in scheduling an appointment. If you are due for a refill on a medication
our clinic is managing, please call your pharmacy and they will contact our
Your primary physician should refill your other medications.
The cardiologist may initiate a new prescription, but ask for it to be refilled
by your primary physician. Medications that require special refill considerations
are Warfarin (Coumadin), lipid lowering medications, and Amiodarone. These
medications require that patients have appropriate surveillance lab work
on file prior to authorizing the refill.
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Arkansas Cardiology complies with the Federal Health Insurance
Portability and Accountability Act (HIPAA). Congress passed this federal
law in 1996 to protect patient’s confidential medical information. Arkansas
Cardiology patients and other institutions requesting confidential medical
record information should call our HIS (Health Information Services) Department
and they will assist you in obtaining records in accordance with the HIPAA
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If you have disability paperwork that requires the primary
cardiologist’s signature, please send it to the Arkansas Cardiology, attention
Disability Coordinators, who are our nurses assisting patients with this
area of care.
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Procedures and Education
All patients electively scheduled as an outpatient for a heart catheterization,
coronary angiogram, percutaneous coronary intervention or an electrophysiology
procedure will meet with a Nurse Clinician in the office within 5 days
prior to the scheduled procedure. At this appointment you will receive
educational instruction about your procedure as well as information about
your medication and diet prior to the procedure. Special medication instruction
is required for diabetic patients and for those patients on anticoagulation
medication. You will also receive written instructions to take with you.
You may also require updated lab work, an EKG or a chest x-ray at this
appointment. If you require an updated history and physical, you will also
be scheduled to see a nurse practitioner at this appointment (provided
you have seen a SPHC cardiologist within the past year). The Nurse Clinician
will also review procedure risks and obtain written consent at this appointment
for your scheduled procedure.
- At the hospital: Nurse Clinicians discharge patients that are scheduled electively for procedures
and remain overnight, provided they remain stable. Nurse Clinicians also
see inpatients at our affiliated hospitals for preprocedure education and
- At the office:
Nurse Clinicians see patients in the office under the direction of the
primary cardiologist in follow-up to adjustments for heart failure or
blood pressure medication.